Shipping policy
Last Updated: June 15, 2026
At Arwyn, we are committed to providing a reliable and transparent shipping experience for our customers. Please review the information below regarding order processing, shipping timelines, delivery estimates, and order tracking.
Order Processing Time
All orders are processed within 2–3 business days after payment has been successfully received.
Orders are not processed or shipped on weekends or public holidays. If an order is placed during a weekend or holiday, processing will begin on the next available business day.
In the event of severe weather, natural disasters, transportation disruptions, or other circumstances beyond our reasonable control, shipping may be delayed. Orders affected by such events will be shipped as soon as conditions stabilize and normal shipping operations resume.
Delivery Time
After an order has been processed and shipped, the estimated delivery time is approximately 30–45 business days.
Please note that delivery times are estimates only and may vary due to factors such as:
- Destination country or region
- Carrier operations and transportation availability
- Customs clearance procedures
- Peak shipping seasons
- Severe weather conditions
- Other unforeseen logistical disruptions
While we strive to deliver orders within the estimated timeframe, delays beyond our control may occasionally occur.
Shipping Rates
Shipping costs and free shipping eligibility vary depending on the destination country or region.
The shipping methods available for your location, applicable shipping charges, and any free shipping thresholds will be displayed during checkout before payment is completed.
Order Tracking
Once your order has been shipped, a tracking number will be generated and provided with your shipment confirmation.
You may track your package using the following tracking platform:
Please allow several business days after shipment for tracking information to become available in the carrier's tracking system.
Lost Packages
If your package is lost, significantly delayed, or cannot be located using the provided tracking information, please contact us at admin@arwyn.shop.
Our customer support team will work with the shipping carrier to investigate the issue and assist you in finding an appropriate resolution.
Incorrect Shipping Information
Customers are responsible for ensuring that all shipping information provided at checkout is accurate and complete.
Arwyn is not responsible for delivery delays or failed deliveries resulting from incorrect or incomplete shipping information supplied by the customer.
If you notice an error in your shipping details after placing an order, please contact us as soon as possible.
Shipping Restrictions
Certain products may be subject to shipping restrictions based on destination regulations or carrier limitations. We reserve the right to decline shipments where delivery is unavailable or prohibited by applicable laws or regulations.
Contact Information
If you have any questions regarding shipping, delivery, order tracking, or shipment status, please contact us:
Store Name: Arwyn
Legal Representative: Koby Cross
Email: admin@arwyn.shop
Phone: +1 (979) 248-1589
Business Address: 900 Wimberly St, Angleton Texas 77515, United States