Privacy policy
Last Updated: June 15, 2026
Arwyn operates this store and website, including all related information, content, features, tools, products, and services (collectively, the "Services"), to provide customers with a secure and convenient shopping experience. Arwyn is powered by Shopify, which enables us to provide and support the Services.
This Privacy Policy explains how we collect, use, disclose, store, and process personal information when you visit, use, make a purchase from, or otherwise interact with our Services. By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.
Personal Information We Collect
When we refer to "personal information," we mean information that identifies, relates to, describes, or can reasonably be associated with an individual.
Depending on how you interact with our Services and subject to applicable laws, we may collect the following categories of personal information:
Contact Information
- Name
- Billing address
- Shipping address
- Email address
- Telephone number
Payment and Transaction Information
- Payment method information
- Transaction details
- Payment confirmations
- Order history
- Return, refund, and exchange records
Account Information
- Account credentials
- Account preferences and settings
Communications
- Customer service inquiries
- Feedback, reviews, and correspondence
- Other communications submitted to us
Device and Technical Information
- IP address
- Browser type
- Device identifiers
- Operating system
- Network and connection information
Usage Information
- Website activity and interactions
- Browsing behavior within our Services
- Preferences and shopping activity
Sources of Personal Information
We may collect personal information from:
Directly From You
Including when you:
- Place an order
- Create an account
- Contact customer support
- Subscribe to communications
- Participate in promotions or surveys
Automatically Through Our Services
Including through:
- Cookies
- Analytics technologies
- Similar tracking tools
Service Providers
Including companies that assist with:
- Payment processing
- Order fulfillment
- Shipping and logistics
- Customer support
- Analytics and website operations
Business Partners and Other Third Parties
Where permitted by applicable law.
How We Use Personal Information
We may use personal information for the following purposes:
Providing and Improving Services
Including to:
- Process payments
- Fulfill orders
- Arrange shipping and delivery
- Facilitate returns, refunds, and exchanges
- Manage customer accounts
- Improve website functionality and performance
- Personalize shopping experiences
- Develop and improve our products and services
Customer Support and Communications
Including to:
- Respond to inquiries
- Provide customer support
- Send order confirmations
- Provide shipping and delivery updates
- Communicate important service-related information
Security and Fraud Prevention
Including to:
- Protect our Services
- Verify transactions when appropriate
- Detect and prevent fraud or misuse
- Maintain platform security
- Protect customers and business operations
Marketing and Advertising
Where permitted by applicable law, we may use personal information to:
- Send promotional communications
- Provide marketing content
- Measure campaign effectiveness
- Recommend products and offers that may be of interest
You may opt out of marketing communications at any time by using the unsubscribe link included in applicable communications.
Legal and Compliance Purposes
Including to:
- Comply with applicable laws and regulations
- Respond to lawful requests from authorities
- Enforce agreements and policies
- Protect our legal rights and interests
How We Share Personal Information
We may share personal information with:
Service Providers
Including providers that support:
- Shopify platform services
- Payment processing
- Shipping and fulfillment
- Website hosting
- Cloud storage
- Customer support
- Analytics services
Marketing and Advertising Partners
Where permitted by applicable law and necessary to support advertising and marketing activities.
Third Parties at Your Direction
For example, when you choose to interact with third-party services, integrations, or delivery providers.
Corporate Transactions
In connection with:
- Mergers
- Acquisitions
- Asset sales
- Corporate restructuring
- Similar business transactions
Legal Requirements
Where disclosure is necessary to:
- Comply with legal obligations
- Protect rights and property
- Prevent fraud
- Enforce agreements
We do not sell personal information for monetary compensation.
Relationship With Shopify
Our store is hosted by Shopify. Shopify may collect and process personal information to provide, maintain, secure, and improve its platform and related services.
Information submitted through our store may be shared with Shopify and service providers that support Shopify's infrastructure and functionality.
To learn more about Shopify's privacy practices, please review Shopify's Privacy Policy.
Cookies and Similar Technologies
We may use cookies and similar technologies to:
- Operate and maintain our Services
- Remember customer preferences
- Analyze website traffic and performance
- Improve user experience
- Support security and fraud prevention efforts
Most browsers allow you to manage cookie preferences through browser settings.
Third-Party Websites
Our Services may contain links to third-party websites or services.
We are not responsible for the privacy practices, content, security, or policies of third-party websites. We encourage users to review the privacy policies of any third-party services they choose to access.
Children's Privacy
Our Services are not directed toward children.
We do not knowingly collect personal information from individuals who have not reached the age of majority in their jurisdiction. If you believe that a child has provided personal information to us, please contact us so appropriate action can be taken.
Data Security and Retention
We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information.
While we strive to protect personal information, no method of transmission over the internet or electronic storage can be guaranteed to be completely secure.
We retain personal information only for as long as reasonably necessary to:
- Provide our Services
- Fulfill contractual obligations
- Comply with legal requirements
- Resolve disputes
- Enforce agreements and policies
- Support legitimate business operations
Your Privacy Rights
Depending on your location and applicable law, you may have rights regarding your personal information, including:
- Right to access personal information
- Right to correct inaccurate information
- Right to request deletion
- Right to data portability
- Right to object to certain processing activities
- Right to withdraw consent where applicable
- Right to opt out of certain marketing activities
To exercise any applicable rights, please contact us using the information provided below.
We may take reasonable steps to verify your identity before processing certain requests.
We will not discriminate against individuals for exercising applicable privacy rights.
International Data Transfers
Personal information may be transferred to, processed in, and stored in countries outside your country of residence.
Where required by applicable law, appropriate safeguards will be implemented to help protect personal information during international transfers.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect operational, legal, regulatory, or business changes.
Any updates will be posted on this page together with a revised "Last Updated" date.
Contact Information
If you have any questions regarding this Privacy Policy, our privacy practices, or would like to exercise any applicable privacy rights, please contact us:
Store Name: Arwyn
Legal Representative: Koby Cross
Email: admin@arwyn.shop
Phone: +1 (979) 248-1589
Business Address: 900 Wimberly St, Angleton Texas 77515, United States